Terms of Service — ONCE DRIVE

Terms of Service

Effective Date: June 17, 2026  ·  ONCE DRIVE

These Terms of Service govern access to and use of services provided by ONCE DRIVE, including the website, SMS messaging programs, automated systems, AI-assisted services, and related offerings. By accessing services or opting into SMS communications, you agree to be bound by these Terms.

1. Business Description

ONCE DRIVE provides vehicle rental services, including customer support, service coordination, account notifications, appointment scheduling, and operational communications. Opt-in users may receive SMS messages related to service updates, reminders, confirmations, and customer assistance.

2. SMS Messaging Program

By providing your mobile number and opting in, you consent to receive SMS messages from ONCE DRIVE operating under ONCE ENDEAVORS LLC.

Messages may include:

  • Vehicle availability confirmations
  • Booking confirmations and rental details
  • Appointment scheduling and reminders
  • Rental status updates (pickup, return, extensions)
  • Missed appointment follow-ups
  • Customer support responses
  • Occasional promotional offers related to vehicle availability

Opt-Out Instructions
You can cancel the SMS service at any time. Just text STOP to +1 319-220-8206. After confirmation of unsubscription, you will no longer receive SMS messages. To rejoin, simply sign up again.

Help Instructions
For messaging issues, reply with the keyword HELP or contact: [email protected]

Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.

Message Frequency & Rates
Message frequency varies based on user activity and service engagement. Message and data rates may apply according to your wireless provider's plan.

3. Eligibility

You must be at least 18 years old to use these services, and by agreeing to these Terms you confirm meeting this requirement.

4. Acceptable Use

You agree not to misuse services, attempt unauthorized access, interfere with system operations, submit false or misleading information, or abuse SMS or support channels. The company reserves the right to suspend or terminate access for violations.

5. AI & Automation Systems

The company may use automated and AI-assisted systems to route inquiries, deliver customer support, provide confirmations and reminders, and improve operational workflows. These systems act only within predefined parameters and do not independently market, sell, or distribute user data.

6. Privacy & Data Handling

Your privacy is important to us. The company does not sell customer data or distribute opt-in information. For privacy questions, review the Privacy Policy at https://rent.oncedriverentals.com/privacy-policy.

7. Intellectual Property

All content, systems, software, and materials provided by ONCE ENDEAVORS LLC remain our intellectual property and may not be copied, reproduced, or redistributed without written permission.

8. Service Availability

The company strives for continuous availability but does not guarantee uninterrupted service. Maintenance, upgrades, or external provider issues may cause temporary interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, ONCE ENDEAVORS LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our services, including SMS delivery failures or system interruptions.

10. Indemnification

You agree to indemnify and hold harmless ONCE ENDEAVORS LLC from any claims, damages, or liabilities arising from your misuse of services or violation of these Terms.

11. Modifications

The company may update these Terms at any time. Changes will be posted with a revised effective date. Continued service use constitutes acceptance of updates.

12. Governing Law

These Terms shall be governed by the laws of the State of IA, without regard to conflict-of-law principles.

13. Contact Information

ONCE DRIVE
CEDAR RAPIDS, IA
+1 319-220-8206
[email protected]