Privacy Policy — ONCE DRIVE

Privacy Policy

Effective Date: June 17, 2026  ·  ONCE DRIVE

This Privacy Policy describes how ONCE DRIVE operating under ONCE ENDEAVORS LLC ("Company," "we," "us," or "our") collects, uses, protects, and handles your personal information when you visit our website, use our services, or communicate with us via SMS, email, or other channels. We are committed to protecting your privacy and maintaining transparency regarding how your data is handled.

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing or payment-related details
  • Any information voluntarily submitted through forms, applications, or communications

Usage & Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction data

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve website performance, analyze traffic, and enhance user experience. You may disable cookies through your browser settings, though doing so may limit certain site functionality.

2. How Information Is Collected

Information is collected when you submit forms on our website, request services or support, opt in to receive SMS or email communications, interact with our website via cookies or analytics tools, or communicate with us directly. All data is collected with user consent or through standard website interactions.

3. How We Use Your Information

We use collected information strictly to provide and operate our services, process requests and transactions, deliver customer support, send service-related communications (including SMS, where opted in), improve our systems and customer experience, and maintain compliance with legal and operational requirements. We do not sell, rent, or trade personal information.

4. SMS Opt-In & Messaging Privacy

By submitting your phone number and opting in, you consent to receive text messages from ONCE ENDEAVORS LLC with a trade name of ONCE DRIVE related to service updates, account notifications, appointment coordination, and customer support. Message and data rates may apply. You may opt out at any time by replying STOP.

We maintain strict controls around mobile data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your SMS consent is used solely to provide the services you explicitly requested.

5. Data Security Practices

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information, including secure servers and encrypted communications, restricted access to sensitive data, internal policies governing data handling, and ongoing monitoring for unauthorized access. While no system is 100% secure, we take data protection seriously and continuously improve our controls.

6. Cookies and Tracking Information

Our website may use cookies and analytics tools to understand user behavior, improve site performance, and optimize user experience. These tools do not collect sensitive personal information and are used strictly for operational and performance purposes.

7. Information Sharing Policy

We do not sell, distribute, or provide customer information to affiliates or third parties for marketing or promotional purposes. Operationally limited information may be provided only to vetted subcontractors (such as customer support or infrastructure providers) strictly for service delivery. These parties are contractually obligated to maintain confidentiality and data protection standards.

  • We do not sell leads.
  • We do not share opt-in data.
  • We do not distribute customer mobile information for advertising or promotion.
  • Your data remains under our control.

8. Your Rights and Choices

You may request access to your personal information, request correction or deletion of your data (subject to legal requirements), opt out of SMS by replying STOP, or contact us to update preferences. Requests can be submitted to [email protected].

9. Children's Information

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

ONCE DRIVE
CEDAR RAPIDS, IA
+1 319-220-8206
[email protected]